Misty Mountain makes the highest quality climbing gear available. We guarantee our products against defects in workmanship or materials for the maximum lifespan of the harness.

Misty Mountain PPE and load rated textiles, including harnesses, tethers/lanyards, and modular sit-kits have a maximum life of obsolescence of 5 years of use, or 10 years from date of manufacture, whichever comes first.

We will repair or replace any products we deem defective. Normal wear and tear are to be expected and are not reason for return.

If you have a question about if your harness has normal wear and tear or if it is defective or worn out, please send pictures to us at customerservice@mistymountain.com.

Misty Mountain harnesses are intended for climbing, mountaineering and high-angle activities only. Any other use is prohibited and voids all guarantees.

Thank you for choosing Misty Mountain!

If you have not received your order after a week of the expected delivery date please contact us promptly

Lost Shipments After 90 Days

• We are not responsible for harnesses lost in transit if the notification of non-delivery is received after 90 days from the date of purchase.
• It is the customer's responsibility to track their order and notify us promptly if any delivery issues arise within the 90-day timeframe.
• For lost shipments reported within 90 days, we will work with the shipping carrier to investigate and provide a resolution, which may include a replacement or refund.

All Misty Mountain equipment sold is not eligible for return or exchange. This is because we make life safety equipment and cannot guarantee the effectiveness of a product after it has left our control.

Misty Mountain PPE and load rated textiles, including harnesses, tethers/lanyards, and modular sit-kits have a maximum life of obsolescence of five years of use, or ten years from date of manufacture, whichever comes first.

In order to remain in use, the harness must be free of the following:
• Any damage
• Nicks, cuts, or abrasions to webbing
• Loose or damaged stitching
• Burns
• Contamination, discoloration, excessive fading
• UV damage
• Corrosion of hardware

The life span of the textile may be shorter depending on how often the product is used as well as the conditions of use and storage. The actual useful life of a load rated textile may not be five years, if it is used heavily and frequently, stored incorrectly, or has held many hard falls. Any Misty Mountain harness or load rated textile, regardless of age, should be retired if it fails inspection for any reason, including but not limited to, the reasons listed above. Inspection should be completed by a trained individual who has demonstrated competency and knowledge in load rated textiles. Load rated textiles should be visually inspected prior to each use, and annually if kept in storage. Once a Misty Mountain product reaches five years of age, use may be extended if the harness or
tether receives a yearly inspection from a third party certifying the harness or tether for additional use, up to a maximum of ten years. Once a harness or load rated textile reaches ten years of age, it must be retired regardless of use.

If you have any questions regarding a specific product or would like to share photographs of a product in question, please contact Misty Mountain Threadworks directly via one of the means
listed below:
• 828-963-6688
• customerservice@mistymountain.com